General

What material are the tags made of?
The tags are made of PLA biodegradable plastic. This material choice allow us to keep the prices low while maintaining good quality.

What is the turnaround for custom orders?
As soon as we receive your order, we will contact you to confirm your order details and inform you how long it will take to manufacture. The turnaround will depend on the details of your order, such as quantity and design.

Does it come with Velcro?
Our tags comes with hard side Velcro (hooks).

 

Shipping

Do you ship worldwide?
We do ship worldwide. Everything ships from Canada. Keep in mind that different countries have different customs and systems in place that will impact the estimated delivery time, import fees, etc.

My products didn't arrive/I had problems with my delivery. What can be done?
If you had any shipping issues with your order, please contact us. We will analyze your case and discuss what can be done in your case.

After an item is shipped, we are no longer responsible for the package and it varies from place to place on how the packages are processed and handled by customs and postal service, but we'll try our best to solve your problem.

 

If you have any further questions, please feel free to contact us. We will be more than happy to help you with your questions!